Frequently asked questions

Everything You Need to Know for a Hassle-Free Cleaning Experience.

Common Questions

Most Popular Questions

We know you have questions about our cleaning services—and we’ve got the answers! Below, you’ll find solutions to the most common queries we receive, from pricing and scheduling to eco-friendly options and special requests. If you don’t see what you’re looking for, just reach out—we’re happy to help!
What cleaning services do you offer?

We provide a wide range of professional cleaning services, including deep cleaning, regular home cleaning, office cleaning, post-construction cleanup, sofa/carpet cleaning, and specialized disinfection services. Whether you need a one-time deep clean or recurring maintenance, we’ve got you covered!

Absolutely! We prioritize eco-friendly, non-toxic cleaning solutions that are tough on dirt but gentle on your family and pets. If you have specific allergies or preferences, just let us know—we’re happy to customize our products for you.

Our pricing is based on factors like home/office size, service type (deep vs. regular cleaning), and frequency. We offer transparent quotes after a quick assessment (in-person or virtual). No hidden fees—just spotless results!

Not at all! Many clients provide us with keys/access codes (handled securely) or schedule cleanings while they’re at work. We’re fully insured and background-checked for your peace of mind.

Your satisfaction is 100% guaranteed. If any area is missed, just notify us within 24 hours, and we’ll return to fix it—no extra charge.

Easy! Call/WhatsApp us at +91-9901 258 171, book online via our website, or email at [email protected]. Or you can also fill this for to get a call from us. Need to reschedule? Just give us 24 hours’ notice, and we’ll adjust your slot.

Send us a message

Email Support

[email protected]

Need more help?

+91-9901 258 171

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Payment Questions

Most Popular Questions

What payment methods do you accept?

We accept cash, UPI (PhonePe, Google Pay, etc.), bank transfers, and credit/debit cards. Payment is due after the service is completed, unless it’s a subscription plan (paid monthly).

No penalty if you cancel/reschedule at least 24 hours in advance. For last-minute cancellations (<24 hours), a small fee (₹200) may apply to cover crew logistics.

Yes! We bring high-quality supplies, vacuums, and tools unless you prefer us to use your products. Just inform us in advance.

Absolutely! We work 7 days a week, from 8 AM to 8 PM. Early/late slots may be available for an extra charge—just ask!

We follow strict protocols:

  • Keys/access codes are stored securely and returned on request.

  • All staff are background-checked and trained for professionalism.

  • You can track the team’s arrival/exit via SMS notifications.

Yes! Our team undergoes rigorous training in cleaning techniques, product safety, and customer service. Many have 5+ years of experience.

Do you clean during festivals/holidays?

Yes, but with limited slots and a 20% surcharge. Book early for Diwali, Christmas, or other peak seasons!

  • Regular cleaning: Dusting, mopping, bathroom/kitchen sanitization, trash removal.

  • Deep cleaning: Above + appliance cleaning, grout scrubbing, behind furniture, ceiling fans, etc.

Yes! Monthly/weekly plans get 10–15% off. Corporate clients (offices) can negotiate custom rates.

We’re trained to avoid water/chemicals near sensitive items. Inform us beforehand, and we’ll use microfiber cloths/gentle methods.

Of course! Pause/resume your plan anytime with 48 hours’ notice. No charges for skipped slots.

Yes, but external windows (high floors) and heavy patio cleaning may require special equipment (+extra fee). Ask for a quote!